Clear Answers for Private Charter Travel
Find straightforward answers about private charter booking, pricing, airport options, timing, and what to expect when planning a trip with Chronicle Jets.
How quickly can I get a quote?
Usually within minutes during business hours. Complex itineraries, international trips or special requests can take a few hours while we confirm aircraft and operators. We’re available 24/7 at 352-895-8350.
What information do you need to quote my trip?
Your departure and destination cities, travel date, number of passengers, and any aircraft preferences or special requests, like pets, golf clubs or extra luggage. Not sure on the details? We’ll help you work them out.
Read more: Questions to Ask Before You Book a Charter Flight
Does submitting a quote request book my flight?
No. A request starts the conversation. Your flight is confirmed only after you accept a written quote, sign the charter agreement and pay, and the operator accepts the trip.
Read more: The Private Jet Charter Booking Process, Start to Finish
Can my assistant or travel manager book for me?
Yes. We work with executive assistants and travel managers all the time and keep passenger details on file to cut the back-and-forth.
Read more: How Executive Assistants Can Book Private Jet Charter
How much does a private jet charter cost?
It depends on your route, timing, airports, aircraft size, passengers and baggage, plus whether the aircraft has to reposition to reach you. That’s why we quote each trip in writing instead of giving a ballpark.
Read more: What Affects Private Jet Charter Pricing
Why don't you quote an hourly rate?
Hourly rates leave out positioning, fees and taxes, so they’re hard to compare honestly. Our quotes show the full price for your trip.
Read more: Hourly Rate vs All-In Quote
Can the price change after I book?
Your quote spells out what’s included. Changes you request, like a new time, an extra stop or catering, and some third-party costs, like de-icing, can affect the final price; we tell you before anything changes.
Read more: What Can Change Your Charter Quote After You Book
What happens if I need to change or cancel?
Change and cancellation terms are set out in your charter agreement before you pay, so you know them up front. Tell us as early as you can and we’ll work it out with the operator.
Read more: Charter Changes and Cancellations
What is an empty leg, and is it cheaper?
When an aircraft repositions with no passengers aboard, operators often sell that leg for less than a normal charter. They need flexible timing and can change at short notice.
Read more: What Is an Empty Leg Flight?
Do you own or operate the aircraft?
No. Chronicle Jets is an air charter broker operating under DOT Part 295. Every flight is operated by an FAA Part 135 certificated air carrier (or the foreign equivalent), which holds operational control of the flight.
Read more: Broker vs Operator · Part 135 Explained
How do you choose operators?
We work only with operators that meet NBAA standards and are ARGUS-rated, many with ARGUS Wingman accreditation or IS-BAO certification. Every operator, aircraft and pilot is screened for safety history, maintenance and qualifications before we quote it.
Read more: How Charter Brokers Vet Operators
Which size of aircraft do I need?
The smallest one that fits your passengers, bags and distance comfortably: light jets for shorter trips with a few people, midsize and super-midsize for most cross-country flights, heavy jets and corporate airliners for long range and large groups.
Read more: How to Match a Private Jet to Your Mission · Light Jet vs Midsize Jet
Who makes the call in bad weather?
The operator and its pilots, always. If weather, maintenance or crew limits put your trip at risk, we’ll tell you early and work on options with you.
Which airports can you fly from?
Thousands worldwide, from major international hubs to smaller regional and private airports, so you can usually depart closer to home and land closer to where you’re going.
Do you arrange international flights?
Yes. We arrange domestic and international charters. Every passenger needs a valid passport and any visas required for the trip.
Can I bring my pet?
Often, yes. Pets are approved by the operator for each aircraft, so tell us the species, size and how many when you request a quote.
Read more: Flying With Pets and Other Special Requests
Can you arrange catering or ground transportation?
Yes. Tell us what you’d like and we’ll coordinate it with the operator and the private terminal (FBO).
Can you handle large groups?
Yes. For groups of 20 or more we arrange corporate airliners.
Read more: Chartering for Groups of 20 or More